Contact us

New Retail Shop Premises in Wye from March 2021 for Click and Collect only or Local Delivery.

From April 12th we hope to be fully open in line with Government Guidelines.

The Granary, 5 Bridge Street, Wye, Kent, TN25 5EB

Call us:  01233 812705       Mobile:   07776 161368

CLICK AND COLLECT: FROM March 2021

In line with Government Guidelines, we are operating behind closed doors. Please use our fully itemised  Online Shop to place an order for collection. We will telephone you, when your order is ready for collection. We hope to open our doors from April 12th.

DELIVERY AND SHIPPING INFORMATION:  

We are currently offering a local delivery Tuesday to Saturday. Please call us for same day delivery.

Our charges for delivery areas are as follows:

Wye village limits FREE

£4.00 Delivery Band 1:  Bilting, Boughton Lees, Boughton Aluph, Brook, Kennington, Naccolt

£5.00 Delivery Band 2:  Crundale, Godmersham, Hinxhill 

£6.00 Delivery Band 3:  TN23 and Bodsham, Challock, Hastingleigh, Molash, Sole Street, Waltham, Westwell

£7.00 Delivery Band 4:  TN24 and Aldington, The Brabournes,  Chartham, Chilham, Hothfield, Shottenden, Petham, Sellindge, Selling, Stelling Minnis, Stowting 

£8.00 Delivery Band 5:  Bridge, Dymchurch, Canterbury, Charing, Folkestone, Hythe, Lenham 

If you are unsure of your delivery area, please contact us.

COVID CONTACTLESS DELIVERY

To protect both our driver and the recipient, we are now offering contactless deliveries.

Wearing a face covering, the driver will, after using hand sanitiser, place the bouquet at the doorstep, ring or knock and then step away , until the recipient answers and lifts the flowers.

FUNERALS   All funeral tributes are delivered to Ashford and Canterbury, Monday to Friday.

RETURN & REFUND POLICY

We are working with fresh produce.  Your fresh flowers are guaranteed for 5 days, provided the care instructions are followed.

If for any reason you are not fully satisfied with your product then please email us within 24 hours of receiving the goods with a photograph to  louise@eastkentflowercompany.com

All items must be returned to the shop for a replacement or a refund if this is not possible to the purchaser.

 

Email:  louise@eastkentflowercompany.com

Instagram: https://www.instagram.com/eastkentflowercompany/